Among the many issues with the latest Pokemon Go update, several iOS users reported losing their account. In response to this bug, Niantic Labs issed a statement regarding the affected accounts. If you are one of these players, this guide will help you recover your lost Pokemon Go account.
In the released statement, Niantic Labs confirmed that all lost Pokemon Go account profiles were indeed safe. Despite the fact that these accounts are safe, the update caused many trainers to believe that their Pokemon Go account was lost.
The issue around lost Pokemon Go account profiles centers around the addition of Google accounts in the latest Pokemon Go patch. Here’s what the developer had to say about the lost accounts.
“In the Pokémon GO update version 1.1.0 (build 31.0), we updated our Google Account login system and as a result, you may have inadvertently created another Pokémon GO account by logging in with a different Google email address than the one originally used for the game. ”
Are you one of the unlucky Pokemon Go trainers with the iOS login issue? Use this guide to recover lost Pokemon Go account profiles and get back to catching them all!
How to recover your lost Pokemon Go account
There were many changes that were part of the latest Pokémon GO update version 1.1.0. Included in these changes from the developer included a host of login changes, centered around Google accounts.
This caused quite a bit of confusion, especially from people who lost Pokemon Go account login information. Many trainers panicked, thinking that they lost all their hard work. In order to recover any lost Pokemon Go account, follow these simple steps.
iOS Login Issue
(build 31.0), we updated our Google Account login system and as a result, you may have inadvertently created another Pokémon GO account by logging in with a different Google email address than the one originally used for the game
To resolve this issue, please sign in with the email address originally used to create your Pokémon GO account.
- Sign out of your Pokemon Go account – Open up Pokemon Go and log out of your account. This is important, especially if you have created a new account in order to play. Make sure you have logged out by reopening Pokemon Go.
- Select Google Login – Now that you’ve confirmed that you logged out, choose the Google login option.
- Recover your lost Pokemon Go account – Your Safari browser will open to a recovery page. Enter the email address that you originally signed up to play Pokemon Go with.
Using these simple steps, you can recover any lost Pokemon Go account. Have any questions about this process? Leave us a comment below and let us know!